Zohaib Hzt

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Verified Reviewer
| map-marker Newalla, Oklahoma

I just want to talk to someone!!!

NOTHING happened! I just want to talk to someone!!! I am a petite person. Dont people know that a petite sleeves are shorter also. Most persons arms are the same length as they are tall. Most sweaters and blouses are made with regular sizes. I paid 40.00 dollars for the blouse and it will cost me another 20.00 to get it altered. GRR!
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Anonymous
map-marker Pittsburgh, Pennsylvania

Price of shipping and handling too high.

I was going to buy a dress for 24.99 by the time shipping and handling were added ( and taxes) it was over 43.00!!!
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User's recommendation: Be careful concerning shipping and handling costs!

Sherry S Rvb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Portland, Oregon

I returned a package in January. I have not received a refund.

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Chadwicks of Boston - I returned a package in January. I have not received a refund.
I returned all the merchandise to you with your return lable on1-3-22. I have not heard from you. I think you have had enough time to take care of this problem. I have the postal receipt. Please contact me my phone number is (503) 880-****. This is Sherry Swiger email Sherrylynnswiger@***.com. Perchase price was $163.98
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Loss:
$164
Cons:
  • No refund returned to my credit card
  • Poor customer service

Preferred solution: Full refund

Ruth A Tkk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Customer service

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Chadwicks of Boston - Customer service
I returned an item that was way too big, even though I have ordered the same size several times from them in the past. It has been well over a month now, and I have still not received a refund. When I tried to contact the company, I was forced to call an outsourced phone service. After being on hold forever, I was told the computer system was down, and I'd have to call back. I don't have time for this. I will never use this company again.
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Loss:
$92
Cons:
  • Sizing and service terrible not refunding my money

Preferred solution: Full refund

Kristi S Smx

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Verified Reviewer
| map-marker Virginia Beach, Virginia

Shipping issues

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I placed an order on 12/12/21 I received an email from them today, 21/22/21 that they are just now shipping. Ive paid way too much for shipping to have this order going out 10 days after ordering. Looks like a complaint for the Better Business Bureau!
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Cons:
  • Poor customer service

Preferred solution: Price reduction

User's recommendation: Don’t buy from Chadwicks unless your willing to pay high shipping costs and wait 2 weeks for items to arrive.

Marion H Pyo
map-marker Holyhead, Wales

To check on a billing that I did not make

Two sales were made that are pending in my checking account. I did not use a Chadwicks card or any type of credit/debit card for a purchase
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Cons:
  • Poor customer service

Preferred solution: Let the company propose a solution

Ruth U Bwl
map-marker Le Mars, Iowa

Order Status

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I have tried and tried to contact them regarding my order that I placed over a month ago but can not get ahold of anyone. website "temporarily out of service". On hold for 30 minutes or more at a time. Never did get ahold of anyone. They already charged me for my on-line order. Never again!
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Loss:
$106

Preferred solution: Deliver product or service ordered

Eli S Tbc
map-marker Grove City, Ohio

Angry and feeling ripped off

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ordered a blazer 11 days ago - got order confirmation. Never heard back. Tried to follow up online and website is down. Called customer service - outside of US and communication. Was told someone would call and follow up with me. Called back 5 hours later, still down, will call back... Went to the facebook page and apparently site has been down for over a week. Feels like a scam.
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Loss:
$90

Preferred solution: Deliver product or service ordered

User's recommendation: avoid

Anonymous
map-marker Spartanburg, South Carolina

BEWARE. Don't go near Chadwicks!! RIP-OFF!!!

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Ordered 2 clothing items on 10/21/2021. Received confirmation email same day. Since then, no communication at all and the website has been down for days. Today is 11/7/2021 and I have no idea of my order status. My Visa has not been charged yet, but there is no way to contact this company. I will never, ever, ever order from Chadwicks again. What is going on with them?
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User's recommendation: Don't order online or shop at Chadwicks.

Gracelyn Wkx
map-marker Charlotte, North Carolina

Moved. Haven't received any magazines

Can I go on line? What is the website? Missed you guys. Until o worn a pair of your boots on today, and saw your name on the inside. How old they are? I haven't any idea. Sorry
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Anonymous
map-marker Cincinnati, Ohio

Returned 4 sweaters via USPS a month ago. Still haven't received my refund. I cannot reach Chadwick's customer service.

Not only was the quality of the sweaters bad, but their customer service is terrible. After waiting about 20 minutes, they told me I had been routed to the wrong area and they would transfer me. That went to another dead end. I will definitely NOT be buying anything else from them. In this day and age, why should it take over a month to get something returned? Horrible.
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1 comment
Guest

I could have written your review!! I agree with everything you said 100% and will never buy anything from this company again.

I have a refund of over $150 outstanding even though my returned items were delivered over a month ago. I’ve called three times now and they keep saying their system is down! Yeah right!

It’s ridiculous and the clothing I received was way overpriced for the poor quality. I’m not sure what has happened but they have really gone down hill

Helen A Yho

Shipping payment complaint

Don't buy anything from Chadwick I paid $20.00 shipping fee for two pairs of pants. The quality was bad and the fit was bad. My cost for the pants was $38.24 and $35.60 plus $20.00 shipping fee. Total $$93.84. I will be returning the pants, with another additional shipping fee of $8.95. Total shipping fees $28.95. You do the math. I live in Massachusetts and they are a Massachusetts based company. What a rip off.
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Preferred solution: Full refund

Anonymous
map-marker Bridgeport, Connecticut

THERE IS NO MORE CHADWICKS OF BOSTON!!!

That CHADWICKS was great but gone. This rip off is CHADWICKS in Massachusetts very deceptive!!! Stay away!!!
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User's recommendation: STAY AWAY NOT WHO YOU THINK THEY ARE!!$

Margaret C Cby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shipment never arrives

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I have ordered two items-the first, a blazer was so wrinkled that I had to send it to a dry cleaner to try & get it looking half-way decent. It didnt work. Material is crap, looks old and discolored. The second item, a pair of denim pants has never arrived ( 3+ weeks) and Chadwicks will not do anything to help. FED EX puts a new delivery date in the tracking number every single day and will not tell me where this item is. Never order from them!
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Loss:
$40
Cons:
  • Poor customer service
  • Fed ex
  • Material cheap and delivery is non

Preferred solution: Full refund

User's recommendation: Do not order from the!

Star S Quw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

VIP Club jScam

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BE WARNED. When you click on the VIP window that pops up after your order that reads: "To claim 10% cash back and free shipping rebates on your Chadwicks orders, simply click below and complete a short form to join Chadwicks VIP today!" NOTHING tells you there will be a $14.99 recurring monthly charge.
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Loss:
$15

Preferred solution: Full refund

User's recommendation: Stay away

Rebecca S Raf

Why was $14.95 deducted from my bank account?

Look at my bank statement & it shows you deducted $14.95 from my account. It was on 5/13 please tell me what this was for
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Loss:
$15
Cons:
  • Service
1 comment
Guest

You keep charging 14.95 to my credit card each month..I have paid for all my orders..I would like it to stop..

About

Summary

Chadwicks is an online store that offers a great diversity of shoes and outfits. High quality products and competitive prices are the main benefits of Chadwicks. The assortment provided by the store includes tops, bottoms, dresses and suits, shoes, clothes for petite ladies, and many more. If you are seeking for stylish and elegant outfit or shoes, Chadwicks is one of the best choices to make. Thousands of women have already made sure Chadwicks is worth dealing with.

Chadwicks of Boston reviews and complaints

Chadwicks of Boston is ranked 999 out of 4781 in Footwear and Clothing category

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